Privacy policy

Naturet Moi respects your privacy and is committed to protecting your personal data.

1) Introduction

This privacy policy explains how the Naturet Moi store uses your personal data when you visit our site, interact with us and purchase our products or use our services. You will also find a description of your right to privacy and how the law protects you.

It is important that you read this privacy policy as well as any other privacy policies we provide to you, so that you are aware of why we use your data and how we do it.

If you have any questions or would like to exercise your right to privacy protection, please contact us at: contact@naturetmoi.com.

2) Our website

Our website www.naturetmoi.com offers health and care products for sale, in particular aphrodisiacs, room scents, body care, natural cosmetics, etc.

This website is not intended for children or anyone under the age of 18, and we do not intentionally collect data from children.

3) The private data we collect about you

Private data, or personal information, is any information about an individual that can be used to identify them.

Personal data is collected and processed by: Frédéric Boisson.

We collect a variety of information about visitors to the Naturet Moi site and our customers

These personal data are divided into different categories:

Data which includes first name, last name, username or similar identifier such as the username on social networks.

Data which includes the e-mail address, telephone numbers and postal delivery address of the products.

Data which includes your payment card details.

Data which includes your IP address, your connection data, the type and version of your browser, your time zone and location, the types and versions of plug-in of your browser, your system and your operating platform, and other technologies on the devices you use to access this website

Marketing and Communication Data includes your preferences regarding whether or not you receive advertising from us, and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may come from your personal information, but is not considered as such by law, as this data does not directly reveal your identity. For example, we may aggregate your Usage Data in order to calculate the percentage of users who access a specific functionality of the website.

In order to provide better content and services, the website www.naturetmoi.com uses the Google Analytics website analysis service. Google Analytics does not track your browsing habits on third party websites. The information about you to which Google Analytics has access does not contain any personal data about you.

We do not collect sensitive information (this includes details about your race or ethnicity, your religious or philosophical beliefs, your sex life, your sexual orientation, your political opinions, your trade union membership, information relating to your health, data genetic or biometric).

We also do not collect information relating to criminal offenses or convictions.

Please be aware that if you choose not to share your personal data with us or deny certain contact permissions, we may not be able to provide the requested products.

4) How your personal data is collected

To collect your Identity, Contact or Financial data by filling out our forms or by contacting us by mail, phone, e-mail, or social network. This includes the personal data you give when you:

sign up to receive our newsletter,
ask questions or request to receive information,
order our products,
contact us on social networks,
participate in a contest, promotion or survey,
leave comments or ratings of our products.

5) Use of your personal data

We will use your personal data in accordance with the law. Generally, your personal data will be used in the following cases:

For the purpose of performing the purchase contract on our site.
When necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override them. For example, when we perform anti-fraud checks during the payment process.
When we have to meet any legal or regulatory obligations. For example, for keeping our sales records in accordance with tax compliance.

6) Explanation of the legal grounds for processing your personal data

We intend to use your personal data to:

a. Register as a new customer,

b. Process your order placed with NATURET MOI,

c. To manage our commercial relations with you,

d. Send you direct marketing communications,

e. Allow you to participate in our events,

f. Allow you to participate in a survey or contest organized by us,

g. In order to resolve any disputes or complaints on your part.

Please note that we may process your personal data on different legal grounds depending on the specific purposes for which we are using your data. We do not perform automated decision making. Please do not hesitate to contact us with any questions about this at contact@naturetmoi.com.

7) Your preferences in advertising, marketing and communication

On our site, we do our best to make sure you are clear about what we are doing and what communications you will receive when you decide to subscribe to our newsletter. You also have the right to change your mind at any time and to refuse. The easiest way to refuse it is to click on the unsubscribe link at the bottom of the communication.

8) Disclosure of your personal data

Your personal data may be shared with the parties indicated below for the purposes set out in this privacy policy. Your personal data may also be shared if permitted by law.

Your personal data may be shared with the suppliers and service providers with whom we work (carrier in the event of an order or delivery or payment platforms).

We require all third parties to ensure the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes. They only have the right to process your personal data for specific purposes and in accordance with our instructions.

9) Payment information

Naturet Moi accepts payment by credit card directly through the site www.naturetmoi.com and uses PayPal's third-party payment processing services to make payments for products on the site.

Regarding online payment directly on the Naturet Moi site, we work with the Stripe site, which transfers data directly to Naturet Moi.

All online payments will be made in accordance with the Payment Card Industry (PCI) Data Security Standard, and your billing data (which is used by these payment processing services only for the purpose of frauds) are encrypted before being sent to them. Subject to the exceptions below, your credit card information is sent directly from your browser to these payment processing services.

Naturet Moi never sees your permanent account number (PAN). This means that the payment form is displayed either on another site or in a box on the payment page. With PayPal, we record only the symbols required to identify the transaction with PayPal, issue refunds and recognize transactions made through PayPal.

10) International transfers

The site www.naturetmoi.com is hosted by O2switch.

The data collected and processed by Naturet Moi are exclusively hosted and processed in France.

11) Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, modified, disclosed or viewed without authorization. In addition, access to your personal data is limited to Naturet Moi employees on a need-to-know basis. Your personal data is processed in accordance with our instructions and is subject to the obligation of confidentiality.

12) Links to third party sites

This website does not contain any links to third-party sites or applications (for example with the possibility of identifying you via Facebook).

You can access Naturet Moi moi social networks via the "Follow us" tab.

13) Data retention

The personal data collected will be kept throughout the commercial relationship between the Customer and NATURET MOI as well as for a period of 24 months from the end of this relationship. However, the data may be kept and archived for a longer period of time for compliance with a legal obligation, in accordance with the laws in force.

In some cases, you can ask us to delete your data. See Your Legal Rights below for more information.

14) Your rights

In accordance with the General Data Protection Regulations, you have the following rights regarding your personal data, in accordance with data protection legislation:

The right to information: we have an obligation to inform you of how we use your personal data (which we do in this privacy policy),
The right of access: this is the right to make a request for access to data concerning you in order to receive a copy of the personal data that we hold about you,
The right of rectification: the right to ask us to rectify personal data concerning you which is incomplete or inaccurate,
The "right to be forgotten": in some cases, you can ask us to delete the personal data that we have about you (except if there is a compelling legal reason that requires us to keep it),
The right to restrict processing: you have the right in certain cases to ask us to suspend the processing of personal data,
The right to data portability: you have the right to ask us for a copy of your personal data in a common format (for example a .csv file),
The right to object: you have the right to object to the processing of your personal data (for example, by prohibiting us from processing your data for direct marketing purposes),

You will not have to pay any fees for accessing your personal data (or for exercising any other right). However, we may charge you a reasonable fee if your request is manifestly unfounded, repetitive or excessive. In this case, we can also refuse to answer your request.

We may ask you for specific information in order to confirm your identity and ensure your right to access your personal data (or to exercise any other right). This is a security measure to ensure that this personal data is not delivered to a person not authorized to receive it. We may also contact you to obtain more information regarding your request, in order to give you a faster response.

We try to respond to all legitimate requests within one month. This one-month period may be exceeded if your request is particularly complex or if you have made several. In this case, we will notify you and keep you informed.

If you have any questions regarding this privacy policy or if you want to exercise your legal rights, please contact us at contact@naturetmoi.com.

15) Complaint to the Data Protection Authority

If you consider that Naturet Moi does not comply with its obligations with regard to your Personal Information, you can submit a complaint or request to the competent authority. You have the right to contact the CNIL (Commission, Nationale de l'Informatique et de Libertés) via the following link: https://www.cnil.fr/fr/plaintes or any competent judge. Access to your personal data is free (same for the exercise of any other right) However, we may charge you a reasonable fee if your request is manifestly unfounded, repetitive or excessive, in which case we may also refuse to respond to your request.

16) Acceptance of modification conditions of our privacy policy

The editor of the Naqture et moi site reserves the right to modify it in order to ensure its compliance with the law in force. Therefore, you are invited to regularly consult this privacy policy in order to keep you informed of the latest changes that will be made to it. However, in the event of a substantial modification of this policy, you will be informed by push notification when you return to the site or by email if you have subscribed to our newsletter.

How to contact us ?

For any questions regarding this privacy policy or to exercise any of your rights, please contact us by email at: contact@naturetmoi.com.

Cookies policy

When you first connect to the website www.naturetmoi.com you are warned by a banner at the bottom of your screen that information relating to your browsing may be saved in alphanumeric files called "cookies". Our cookie policy allows you to better understand the arrangements we implement in terms of browsing our website. In particular, it informs you about all the cookies on our website, their purpose and gives you the procedure to follow to configure them.

General information on cookies on the site

The publisher of this website may install a cookie on the hard drive of your terminal (computer, tablet, mobile, etc.) in order to guarantee you smooth and optimal navigation on our website.

"Cookies" (or connection witnesses) are small text files of limited size which allow us to recognize your computer, tablet or mobile in order to personalize the services we offer you.

The information collected through cookies does not in any way allow you to be identified by name. They are used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content tailored to your areas of interest. None of this information is communicated to third parties except when Naturet Moi has obtained your prior consent or when the disclosure of this information is required by law, by order of a court or any administrative authority. or judiciary empowered to hear it.

To better inform you about the information that cookies identify, you will find a table below listing the different types of cookies that may be used on the Naturet Moi website, their name, their purpose and their retention period.

Configuration of your preferences on cookies

You can accept or refuse the deposit of cookies at any time.

Depending on the type of cookie in question, it may be imperative to collect your consent to deposit and read cookies on your terminal.

a. Cookies exempt from consent

Some cookies are exempt from the prior collection of your consent insofar as they are strictly necessary for the operation of the website or have the sole purpose of enabling or facilitating electronic communication. These include session ID, authentication, load balancing session cookies as well as cookies for customizing your interface. These cookies are fully subject to this policy insofar as they are issued and managed by Naturet Moi.

b. Cookies requiring the prior collection of your consent

This requirement concerns cookies issued by third parties and which are qualified as "persistent" insofar as they remain on your terminal until their deletion or their expiration date.

As such cookies are issued by third parties, their use and storage are subject to their own privacy policies, which you will find a link to below. This family of cookies includes audience measurement cookies, advertising cookies (which Naturet Moi does not use) as well as social network sharing cookies (in particular from Facebook, You Tube, Twitter and LinkedIn).

Audience measurement cookies establish statistics on the number of visits and use of various elements of the website (such as the content / pages you have visited). This data helps to improve the ergonomics of the site.

Social network sharing cookies are issued and managed by the publisher of the relevant social network. Subject to your consent, these cookies allow you to easily share part of the content published on the site, in particular through a sharing application "button" depending on the social network concerned.

c. You have various tools for configuring cookies

Most Internet browsers are configured by default so that the deposit of cookies is authorized. Your browser offers you the opportunity to modify these standard settings so that all cookies are systematically rejected or that only some cookies are accepted or refused depending on their issuer.

PLEASE NOTE: We draw your attention to the fact that refusing to store cookies on your terminal is nevertheless likely to alter your user experience as well as your access to certain services or features of this website. Where applicable, Naturet Moi declines any responsibility concerning the consequences related to the degradation of your browsing conditions which occur because of your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences do not constitute damage and you cannot claim any compensation for this fact.

Your browser also allows you to delete existing cookies on your terminal or to notify you when new cookies are likely to be placed on your terminal. These settings have no effect on your browsing but make you lose all the benefit provided by the cookie. For any questions or additional requests for information relating to this cookie policy, please contact us.

Last update July 2020